– August 22, 2020
bad… bad…. bad
Doesn’t do a good job of cleaning your dishes and when I complained to Samsung in the beginning, they told me that I had to make sure I was using the right soap, and if they have to send out a technician I’d have to pay for it. So they used the scare tactic on me. No matter what I do this dishwasher does not clean good enough to write any kind of good review.
Originally posted on Samsung.com
– July 31, 2020
DO NOT BUY!!!!!
Seems like Samsung is not ready yet with their line of household appliances. Bought the refigerator LOTS of issues, now the diswasher just stopped working and it’s not even been a year. I am extremey disappointed in this purchase.
– March 30, 2020
Only two years old, doesn’t clean top rack
I’ve owned my Samsung dishwasher for a little over two years. I bought it with faith in the brand and positive experiences with other Samsung products I have purchased. Unfortunately, my dishwasher only worked properly for approximately a year and a half before I noticed food residue remaining on the top rack of dishes. I have used afresh tablets and rinse-aid throughout my ownership and even rinse the dishes before we load them into the washer, (even though it claims we don’t have to.). I am also disappointed in the design of the racks, it’s not accommodating to certain bowls and would have preferred more movable pieces.
– February 25, 2020
DO NOT BUY
This is the worst dishwasher!
I had an LG before moving and worked fine for 7 years. I bought this model in November delivered in Jan 16 installed jan 20 and it stopped working feb 14 . Then i got a exchange for the same one delivered Feb 23rd and today February 25 it stopped working. I will be doing an exchange cause this is horrible!!!
– August 28, 2019
like this dishwasher. it is very quite and works well.
so far, we have been satisfied with this dishwasher. it does a great job with cleaning.
– August 27, 2019
Perfect Family Dishwasher
we have kids and they never load the dishwasher properly. the storm-wash option cleans every dish every time. the dishes come out food free, regardless of how the kids load the dish washer.
– August 5, 2019
Don’t waste your money on this piece of junk.
I bought this dishwasher a little over a year ago and it started leaking after a couple of months. It took forever to get it fixed. No more leak but now the dishes are NEVER and I mean NEVER clean when they come out. The soap never totally empties out of the dispenser.
– July 18, 2019
Horrible purchase, even worse service
this dishwasher has never worked . service made everything possible not to assist in having repairs covered under warranty. will never buy samsung again.
– July 15, 2019
DON’T WASTE YOUR MONEY!
I have owned this unit for a couple years now. Everyday, I regret having wasted my money, which is why I am still compelled to write this review after so long. I do not know where to start with my description. What I can say is that, other than malfunction problems, I can relate to every negative comment I’ve seen in all forums. Please believe that your dishes will come out dirtier than when they went in, unless you wash your dishes before putting them in the dishwasher. Food from one dish will be spread to every other dish in the unit. I purchased Samsung because I had previously heard good things about their products. Now, after researching a bit, I’ve found the real reviews on multiple websites, buried under the solicited reviews. It is simply a terribly designed unit. I will never buy Samsung again. I now pay my daughter to wash dishes, while this piece of garbage sits and looks pretty, serving absolutely no purpose, until I feel like investing in a real dishwasher. I should have kept my old unit…
– July 14, 2019
I bought this dishwasher April 2017, and it’s never worked well since it was installed. I’ve called about it multiple times, and I’ve had it repaired 4 times in 2 years, now broke again, and the warranty just ran out in April this year. I bought this model because it appeared simple, no complicated features, and hoping it was user friendly.
– July 12, 2019
Never been more disappointed by a dishwasher
we have had this dishwasher 2 days and have yet to have a clean set of dishes come out of it. we followed all instructions for installation and the dishes come out dirtier than when they went in
– July 11, 2019
Broke 3 times within a year and 3 month.
Within a year after we purchased this dishwasher we had the technician came 2 different times to fix it each with the same issue – machine will start on its own and it will make noise all night all day long until we turn off the circuit breaker. I had it last fixed on July 4th last week and just 5 days later it is not powering up. I called the service centre to address this issue and the lady said she was going to have a tech call me next day but I haven’t got a response from them yet. I would not recommend this product, it truly has been very frustrating experience for our family.
– June 3, 2019
DOES NOT CLEAN!
this dishwasher does not clean. i have had it less than 2 months and have had to hand wash several loads.i have tried every 2-3 hour cycle on the machine, but nothing seems to work.
– May 13, 2019
It’s ok but nothing great
We have been running this dishwasher for about a year now (came with the appliance package in our new house.) The dishwasher looks great and we have had no service issues with the dishwasher itself thus far but we have found it doesn’t do a great job cleaning dishes. When using the normal cycle we have found that you basically have to rinse and lightly scrub all the grime off the plates/utensils (was expecting a quick rinse to do the trick) otherwise you’ll just be rinsing/cleaning them off again after the wash is complete. Even the storm wash cycle would leave residue behind on plates/cutlery (important to note we rinse off our dishes quite thoroughly before putting them in, even though the manual says you don’t need to.)
Also for some reason slimy grime seems to collect by the seal at the bottom of the dishwasher where the door closes. It’s gross and has to be wiped down very frequently (sometimes we forget and the smell is terrible) We used to have a Kenmore dishwasher that was less fancier and less expensive then this Samsung but did a way better job, in 4 years we never had one issue with dirty dishes or slimy grime residue left over.
Quite, modern design, good load capacity, mechanical wise has been good for the first year
Does not leave dishes sparkling clean, often residue left over, slimy greasy grime gets built up on the lower latch by the door, priced a bit high for the overall performance
– April 23, 2019
I purchased this washer as being a proud Samsung owner of many items they manufacture. I replaced an 13 year old whirlpool that washed better and cleaner than this new unit. we have to pre wash all the dishes prior to entering, and they never seem to come quite clean. Very unsatisfied customer with this unit!
– April 18, 2019
love my new dishwasher
Had my new dishwasher for a week, so far it’s been working good and it’s more quiet. The only thing is there is one in every batch not completely clean, I believe is something to do with the arrangement of the dishes.
– April 16, 2019
Samsung dishwasher failed as soon as warranty expi
Pros: -Cleaned pretty good, and quiet…. while it worked. Web Chat support is convenient although not helpful due to my warranty just expiring
Cons: Stopped working almost immediately after one year warranty expired, leaving us with a $350 repair bill. The timing of its failure seems like planned obsolescence.
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