– August 23, 2020
Serious buyers remorse
Who ever design this obviously doesn’t care to ever clean it. Yes, it keeps your food cold, but its so difficult To remove shelves. The freezer is giant, but the drawer but I can hardly put a1/2 gallon ice cream in the freeze without opening the fridg doors. THe door with the ice maker and water is a joke. My last fridg (Maytag) had the water inside and the ice in the freezer… I wish I got another one like that. I’m currently trying to put the big bottom drawer back and and can’t figure it out. Seriously crappy design and shame on me for not doing more research. Next time I’ll take the dang thing apart before buying it.
Originally posted on Samsung.com
– July 17, 2020
Worse Refridgerator Ever
We purchased in December 2019 with a full package of Samsung appliance, none of which are great. So disappointed. Ice maker does not work properly. Door does not always close properly for both fridge and freezer. Door dents very easily. Never had any of these issues with my prior Kitchen Aid. Will never buy Samsung again.
– May 31, 2020
Difficult to clean
Spilt milk today and the milk ran down to the shelf below which covers crispers. Can’t remove glass to get the milk wiped up that ran into plastic mouldings holding glass in place. Also, can’t remove door shelves to wash/clean and had to listen to the non-stoppable binging alarm entire time trying to clean up the mess.
– March 2, 2020
Terrible!!! WARNING DO NOT BUY
Do not buy this fridge or any other Samsung household appliances!! If I could I would give this fridge zero stars. The coils in the back of this fridge freeze up so bad that the ice builds up and starts hitting the fan until eventually the fan stops turning all together and our food starts to spoil. It is difficult to know when the temperature of the food starts to change because the temperature reading on the fridge stays the same. We had to find out the hard way when our child got sick because the food was not at the proper temperature. This started before the fridge was one year old and now we have to empty our fridge once per moth to defrost it and constantly monitor our food temps so our family stays safe!
We do not keep our fridge very full so this does not make a difference.
We will never buy Samsung products again. Samsung appliances came with our new build and we have already had to replace the dishwasher and now the fridge.
– February 28, 2020
Lovely fridge, shame about the dented doors
This is a really classy looking fridge. Very spacious. The problem I have with it is the condition on delivery. The right hand door was badly dented, and I had to wait 5 weeks for a replacement. This also arrived with a dent in it, so I now have to chase the supplier for another door, and wait another 5 weeks. I know accidents can happen in delivery, but I didn’t expect to have these issues with a really expensive item.
– August 30, 2019
Spacious and Beautiful
From the first look, before even opening it, you can see the quality of the product. When you open it, the fridge is deceivingly spacious. The lighting is amazing, and everything is easy to reach an locate. There is no awkward reaching for things crammed in shelves like my old fridge. The glass shelves and clear drawers make it easy to separate and find items without much search. The adjustable shelves is useful for fitting bigger items as needed without having to remove a shelf. When I moved my food from the previous fridge to this one, the difference in the free space was mind boggling.
The extras: I love that the water and ice dispenser is big enough to fit bigger cups and pitchers under it without having to awkwardly tilt and spill. The temperature reader and controls on the inside or easy to read and conveniently located where it is easy to spot if there are any issues. The app is also great if you want to super cool your fridge or make other adjustments.
Freezer: The only con I have so far is the freezer section. Honestly maybe its just me. This is my first bottom freezer unit and maybe i’m just adjusting to the setup. While everything fit from the other freezer, I’m still learning how to sort and navigate it easily. I wish there was a convenient “pizza” drawer in the freezer as I usually have 2 pizzas in there and not all of the boxes fit easily in the drawers.
In the end the positives far out weight any cons I have. I would highly recommend this product. It would be a beautiful addition to any kitchen.
– August 30, 2019
Practical and Sensible
We are extremely happy with the new refrigerator. It is very spacious and the easy adjusting shelves come in quite handy. It easily accommodated what we had in our previous fridge with plenty of room to spare. The easy sliding drawers make it a breeze to work with. The freezer is more spacious than it looks , to our surprise, it held everything we had previously with a bit to spare. The digital temperature control settings and Alexa compatibility make this an A+ in my book and something I would definitely recommend to others.
– August 26, 2019
Everything You Could Hope For
Love it! Let me just start by saying I have seen my wife hugging this refrigerator at least twice already. We made the move from a full size refrigerator to a Samsung counter-depth refrigerator in stainless steel. I wasn’t sure how the smaller front-to-back size would affect how use it but I think it works even better. This refrigerator is on top of the game from the lighting to the use of available space to the beautiful stainless steel external finish.
The stainless steel is stunning and shows very few fingerprints or smudges and with the use of some stainless steel polish they are practically nonexistent. Our old appliance was white and this finish actually brightens the room with its reflective quality. The external water and ice dispenser work wonderfully with the option of cubed or crushed ice.
The inside design makes great use of all the space. There are adjustable shelves with one shelf able to slide back to allow for taller items. The ice maker takes up minimal space and the door shelves give you every but of space possible. The two deep drawers have plenty of room for fruits and vegetables and easily open with just one outside door open. The CoolSelect Pantry drawers a good size and has a divider. The water filter is easily accessible right between the drawers so you don’t have to empty part of your refrigerator to access it (a big plus in my book). The freezer has two easily accessible bins with the top able to slide forward and back with dividers.
Like I said earlier, I was a little apprehensive about going to a counter depth refrigerator but this Samsung refrigerator has quelled those thoughts. I have even found that I waste less food as nothing gets pushed to the back behind the “new” food only to get rediscovered in a few months. This is equally true with the freezer. Add all this to the fact that I have more room in my kitchen and this is a true home run. I can’t say enough about our experience with this Samsung refrigerator so far.
– August 26, 2019
Wow..beautiful update to my kitchen!!
I love my new Samsung french door refrigerator! Its a real update to my kitchen. The stainless steel finish is beautiful and does not get fingerprints on it which is really a pleasant surprise compared to other stainless steel appliances i’ve used. The counter depth is very nice looking. It gives my refrigerator a custom, built in look. I don’t know where to start with all the really nice features! Its big and roomy with lots of bins and shelves for organizing and its very easy to adjust the shelves to fit my needs. There is a very convenient half shelf that can be easily moved to accommodate taller items when needed. There is plenty of room and the space is well organized in both the refrigerator and freezer sections. The freezer has a nice slide out drawer to divide the space and the refrigerator has a wide pantry drawer with adjustable temperatures. In our family we use a lot of ice and its got a really nice size ice maker. The inside is big and bright and i can use my smartphone wifi to monitor it remotely. The controls are accessible on the side panel and are very easy to set. This is a beautiful refrigerator with every feature i could possibly want!
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