We accept Electronic Funds Transfers (Interac EFT), as well as major credit and debit cards including Visa, Mastercard & American Express.
Shipping and Delivery
We offer free regular shipping on most orders of $100 and above before applicable taxes, fees and promotional discounts. Larger, heavier items (tower speakers, subwoofers, etc) may be subject to a shipping charge. Please consult with a staff member for any applicable shipping charges.
The following are our shipping restrictions.
- Free shipping does not apply to express shipping.
- Select heavy goods may not be eligible for our free shipping offer.
As a Canadian owned and operated company, and as per our agreements with the manufacturers and suppliers, we can only ship to Canadian address.
Custom order items are not eligible for return unless the item is deemed defective. Any other purchase must be returned within 30 days in new, sellable condition with all packaging, accessories and manuals.
Items marked as clearance or open box should be considered final sale and are ineligible for returns. Please note these items are still covered by warranty.
Items involved in custom installations, such as in-wall speakers cannot be returned once installed.
Headphones and earbuds may only be returned if unopened.
GPP stands for “Guaranteed Protection Plan”. This plan provides 100% coverage (excluding physical damage or customer abuse/misuse of product) for a total of five (5) years, including the manufacturer’s warranty, on audio/video products and major appliances. Learn more