Company Policies

100% Customer Satisfaction Is Our Goal!

Product Warranties
All products carry full manufacturer warranty which varies for each product category and manufacturer. Refer to the manufacturer’s warranty information for exact details. Defective products must be taken (or shipped Freight Prepaid) to the nearest Factory Authorized Service Centre to be repaired.

Installation Warranty
All custom installations & basic installations are performed by Mark Miller Installations.  Warranty information can be supplied by the vendor.

Out of Warranty Service
We refer to factory authorized service centres in the local area.  Service information can be retrieved from individual repair service providers.

Terms of Sale
Payment in full is due at the point of sale.

Prices, product selection and promotions offered on this website may be different from those offered in-store by our retailers. To the extent permitted by applicable law, Audio Video Unlimited does not guarantee that a price, product or promotion offered online will also be available or honored at a Retailer Store or vice versa.

Audio Video Unlimited endeavours to provide current and accurate information on its Website. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. Audio Video Unlimited cannot guarantee that products and services advertised on its Website will be available when ordered or thereafter. Audio Video Unlimited does not warrant that the content of the Website including, without limitation, product descriptions or photographs, is accurate or complete.

Audio Video Unlimited and its retailer partners reserve the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold.

We reserve the right to cancel, terminate or not process an order (including an accepted order) if the price or any other material information on this website is inaccurate. If we do not process an order for this reason, we will advise you that the order has been canceled and undertake either not to charge you for the amount of the order, or to credit you for the order, depending on the payment method used.